Privacy Policy

Ash Edits Brands ("I," "me," "my") provides brand voice, copywriting, and website content services. This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website or engage my services.

• +Contact details you provide via enquiry forms, email, or booking forms (name, email, phone, business name)
• +Information provided through my discovery questionnaire (business details, goals, brand information)
• +Booking and scheduling information via Calendly (name, email, selected time)
• +Payment information processed via Stripe (I don't store your card details myself, Stripe handles this securely)
• +Website usage data via cookies and analytics tools (pages visited, browser type, device information, and anonymous session recordings of how visitors scroll and click on the site)
• +If you subscribe to my newsletter, your email address

• +To respond to enquiries and provide requested services
• +To schedule and manage discovery calls and project work
• +To process payments
• +To send project-related communications
• +To send newsletter content, only if you've opted in, with the option to unsubscribe anytime
• +To improve my website and services based on usage patterns, including reviewing anonymous session recordings. Recordings never include your payment details, because payments happen on Stripe's own secure checkout page.

I use trusted third-party providers to help run my business, including Stripe for payment processing, Calendly for scheduling, Wix/Base44 for website hosting, and Kit for email newsletters. Each provider has its own privacy policy governing how they handle your data.

My website may use cookies to improve your browsing experience and understand site traffic. You can control or disable cookies through your browser settings.

I take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. No method of electronic storage is 100% secure, and I can't guarantee absolute security.

You may request access to, correction of, or deletion of your personal information at any time by contacting me.

I retain personal information only as long as necessary to provide my services or as required by law.

I may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

Questions about this policy can be directed to ash@theashedit.com.